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Moving On From A Horrid Customer Service

dyerohmeb • Aug 11, 2020
I was in near panic mode when I started talking with customer service with the claims group. I asked her if she's from the Philippines,  and she confirmed.  I cursed in the vernacular.  Who cares if she was offended or not. I can not be unreal to how exactly I felt that time. I cannot afford to be inauthentic to my own feelings of rage that time.

Turned out after a personal visit to the bank earlier that she didn't really post that claim. I hope she loses her job, if that's true. I might have offended her. I remain indifferent.  Worst things could have happened.  I remain grateful. I move on.

SHAMELESS PLUGS:

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